AI That Answers Your Customer Chats & Calls Automatically
Solvia helps small and growing businesses handle customer support 24/7 — without hiring more staff.
- Always-on support
- 24/7
- Queries auto-resolved
- 60–70%
- To get set up
- Minutes
How it works
From question to resolution in seconds
Follow a customer query through Solvia — from first message to resolution.
Customer reaches out
Questions arrive over website and in-app chat — anytime, day or night.
Solvia answers instantly
AI responds in seconds from your knowledge base of FAQs and documents.
Humans step in when needed
Agents take over from the dashboard for complex or sensitive chats.
Resolved around the clock
Routine queries close automatically — nothing waits for office hours.
Why Solvia
Customer Support, Reimagined
Solvia replaces scattered tools and slow responses with one intelligent platform. Your team gets a unified dashboard. Your customers get instant help. Everyone wins.
AI That Actually Understands
Your customers get instant, accurate answers — day or night. Solvia learns from your business knowledge to handle 60-70% of queries automatically.
Support That Never Sleeps
From chat to voice calls, Solvia responds in seconds. No more waiting. No more missed opportunities. Just fast, reliable customer service.
Built for Growing Businesses
Whether you're handling 100 or 10,000 conversations, Solvia scales with you. Each business stays completely separate and secure.
Humans Step In When Needed
For complex or sensitive conversations, your agents take over right from the dashboard — Solvia never leaves customers stranded.
Features
Everything you need to know
One platform for support, automation, and insight.
01 · Setup
Plug-and-Play Integration
Go live in minutes with instant setup across chat, voice, and dashboard—no engineering required.
02 · Knowledge
AI Knowledge Base
Upload FAQs and documents — Solvia answers from your content with accurate, context-aware responses.
03 · Control
Real-Time Dashboard
Manage conversations, agents, and AI knowledge from one real-time control center.
04 · Uptime
24/7 Availability
Support that never sleeps — customers get answers day or night without extra staff.
05 · Privacy
Enterprise Data Isolation
Each organization's data is isolated and encrypted — never used to train AI models.
Get started
Get Started with Smarter Customer Support
Solvia helps teams automate repetitive queries, respond in real time, and manage conversations from one unified dashboard.
Plug-and-play setup • No technical expertise required • Built for growing teams
Get in —
touch with us
Questions, early access, or partnerships — send a message and we'll get back to you.
Email:
contact@fremn.comFrequently Asked Questions
Find quick answers to common questions about Solvia.